Returns & Exchanges
At Russet, we want you to be completely satisfied with your purchase. If your new attire isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.